Women’s and Children’s Emergency Shelter

Employment Opportunity for DTFN Members

Security Guard

Location: Dene Tha’ First Nation Women’s and Children’s Emergency Shelter
Reports to: Facility Manager
Available Positions: 7 Full-Time and 1 Casual Positions
Schedule: Monday to Sunday, operating on an evening shift, including weekends and statutory holidays.

Position Overview

Security Guards are frontline operational staff responsible for maintaining the safety, security, and orderly functioning of Dene Tha’ First Nation’s Women’s and Children’s Emergency Shelter during evening operations. The role provides a consistent and professional security presence that supports the safety and well-being of women, children, staff, and the facility, while contributing to a calm, respectful, and trauma-informed shelter environment.

Security Guards work within a women’s and children’s emergency shelter and are expected to carry out all security functions in a non-confrontational, culturally respectful manner aligned with trauma-informed practices, while following all shelter policies, procedures, and cultural protocols.

Core Responsibilities

Safety, Security, and Facility Monitoring

• Maintain a visible security presence during evening hours to promote safety and deter unsafe behavior.
• Conduct regular interior and exterior patrols of the facility, including entrances, exits, common areas, parking areas, and grounds.
• Monitor surveillance systems, alarms, and access points and respond appropriately to safety or security concerns.
• Manage and control access to the facility in accordance with shelter policies.
• Maintain accurate awareness of individuals present in the facility using required sign-in logs or tracking systems.

Emergency Response and Incident Management

• Respond promptly and professionally to safety concerns, incidents, or emergencies involving clients, children, staff, or the facility.
• Use trauma-informed, culturally respectful, and non-violent de-escalation techniques when responding to conflict or distress.
• Contact and coordinate with emergency services (EMS, Fire, RCMP) when required.
• Provide First Aid or CPR within the scope of training until additional assistance arrives.
• Initiate and support emergency procedures, including lockdowns or evacuations, in accordance with shelter protocols.

Collaboration with Shelter Staff

• Work collaboratively with Case Support Workers, Intake Workers, and other facility staff to support overall safety concerns during evening hours.
• Communicate clearly and promptly with on-shift staff regarding incidents, risks, or safety issues.
• Support staff during high-risk or high-volume situations while maintaining clear role boundaries.
• Participate in shift handovers and provide accurate pass-down information to ensure continuity between shifts.
• Support general shelter operations as requested by management while on duty.

Documentation, Reporting, and Accountability

• Complete accurate, timely, and detailed incident reports, occurrence logs, and shift documentation.
• Record observations related to safety concerns, policy violations, or incidents in accordance with shelter procedures.
• Ensure documentation is factual, objective, and submitted within required timelines.
• Maintain confidentiality and discretion in all written and verbal communications.

Professional Conduct

• Interact with women, children, staff, and visitors in a respectful, calm, and culturally appropriate manner.
• Maintain professional boundaries and avoid confrontational, punitive, or authoritative behaviour inconsistent with a trauma-informed shelter environment.
• Demonstrate awareness of trauma, gender-based violence, and the unique needs of women and children accessing emergency shelter services.

Shared Shelter-Wide Responsibilities

All employees of the DTFN Women’s and Children’s Emergency Shelter work within the context of a 24/7 emergency shelter environment and share responsibility for upholding the safety, dignity, confidentiality, and well-being of all clients, children, families, staff, and the facility. While individual positions are shift-based or client-facing, all staff are expected to contribute to the effective and professional operation of the shelter by supporting teamwork, safety, communication, and the scope of their role, communicating concerns promptly to on-shift staff or management, and supporting colleagues during high-volume or critical situations as reasonably required.

All staff are expected to maintain ongoing compliance with confidentiality and privacy obligations and to participate in required trauma-informed, cultural safety, and role-specific training throughout their employment. These obligations are fundamental conditions of continued employment within the shelter.

Qualifications

• Valid Alberta Security Guard Licence
• Minimum two years of experience in security, emergency response, or safety-related roles.
• Preferably in a shelter, healthcare, or community service setting
• Demonstrated ability to remain calm, professional, and respectful in high-stress or crisis situations.
• Strong observation, communication, and documentation skills
• Knowledge of Indigenous culture, values and language is a strong asset
• Valid Class 5 Driver’s Licence and ability to travel as required
• WHMIS, First Aid, CPR certification (or willingness to obtain)
• Successful completion of a Criminal Record Check and Child Intervention Check

Work Environment and Conditions

• Scheduled evening shifts with coverage required seven days per week, including weekends and statutory holidays
• Role involves prolonged periods of standing, walking, and monitoring indoor and outdoor areas
• Trauma-exposed environment requiring emotional regulation, professionalism, and strict adherence to confidentiality

Closing Date: September 28, 2026

Send resume with a Criminal Record and Child Intervention checks to:

Human Resources Manager
Dene Tha’ First Nation
Box 958 High Level, AB T0H 1Z0
Phone: 780 926-2786 or Fax: (780) 926-5730
Email: DoreenA@denetha.ca

We thank all candidates in advance; however, only those selected for an interview will be contacted.