Location: Dene Tha’ First Nation Women’s and Children’s Emergency Shelter
Base: Alberta
Reports to: Facility Manager
Available Position Types: 1 Full-Time and 1 Casual Positions
Schedule: Monday to Friday, daytime hours, with flexibility required to support shelter operations
Position Overview
The Janitorial Worker is responsible for maintaining a clean, sanitary, safe, and welcoming environment within Dene Tha’ First Nation’s Women’s and Children’s Emergency Shelter. This role directly supports the health, comfort, safety, and dignity of women, children, staff, and visitors by ensuring that all shelter spaces are maintained to high standards of cleanliness and hygiene within a trauma-informed service setting.
Operating within a women’s and children’s emergency shelter, the Janitorial Worker must carry out all duties with discretion, respect for privacy, and cultural sensitivity, recognizing that residents may be experiencing trauma, crisis, or vulnerability. While this position does not perform building maintenance, it plays a critical coordination and monitoring function by identifying and reporting maintenance needs to Dene Tha’ First Nation’s Maintenance Department to ensure timely response and continuity of safe shelter operations.
Core Responsibilities
Cleaning, Sanitation, and Infection Control
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Perform routine and deep cleaning of all shelter areas, including resident rooms, bathrooms, kitchens, common living areas, offices, entrances, and staff spaces.
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Sanitize high-touch surfaces and commonly used areas in accordance with public health standards, shelter protocols, and infection control practices.
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Collect, separate, and dispose of garbage, recycling, and biohazardous waste in designated areas in compliance with safety guidelines.
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Use appropriate cleaning agents, disinfectants, and equipment in accordance with manufacturer instructions, WHMIS requirements, and shelter procedures.
Laundry Services and Room Turnover
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Wash, dry, fold, and store linens, towels, and non-personal laundry according to established schedules and hygiene standards.
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Complete full room turnovers following client departures, including thorough cleaning, sanitizing, and restocking rooms to prepare for new residents.
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Monitor laundry equipment for safe operation and promptly report malfunctions or concerns.
Health, Safety, and Facility Monitoring
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Conduct daily visual checks of rooms and common areas to identify cleanliness issues, safety hazards, or conditions that may pose health risks.
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Monitor for food, beverages, or materials that may attract pests or violate public health or shelter cleanliness standards, reporting concerns through established procedures.
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Follow safe lifting practices, chemical handling protocols, and workplace health and safety standards at all times.
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Maintain logs or checklists related to cleaning schedules, sanitation practices, monitor cleaning product/equipment inventory, and identify safety concerns on the property.
Facilities Support, Maintenance Coordination, and Team Collaboration
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Serve as the primary on-site contact within the shelter for identifying, reporting, and coordinating building maintenance needs with Dene Tha’s Operations and Maintenance Department, including issues related to heating, plumbing, and building maintenance or repair issues.
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Promptly report required repairs, seasonal maintenance needs, or hazards to the Facility Manager and through established maintenance reporting channels.
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Support coordination of access to the facility for Dene Tha’ Operations and Maintenance staff as required to address identified issues.
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Assist with setup and cleanup for meetings, workshops, training sessions, or community events held within the shelter.
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Support general shelter operations related to janitorial services, overall cleanliness and safety as requested by management while on duty.
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Perform all duties respectfully in occupied spaces, minimizing disruption and maintaining resident privacy and dignity.
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Support a calm, respectful, and welcoming environment through professional conduct and cultural awareness.
Shared Shelter-Wide Responsibilities
All employees of the DTFN Women’s and Children’s Emergency Shelter work within the context of a 24/7 emergency shelter environment and share responsibility for upholding the safety, dignity, confidentiality, and well-being of all clients, families, staff, and the facility. While individual positions are shift-based or client-facing, all staff are expected to contribute to the effective and professional operation of the shelter by responding appropriately to safety concerns within the scope of their role, communicating concerns promptly to on-shift staff or management, and supporting basic cleanliness, general upkeep, or critical assistance as reasonably required.
All staff are expected to maintain ongoing compliance with confidentiality and privacy obligations and to participate in required trauma-informed, cultural safety, and role-specific training throughout their employment. These obligations are fundamental conditions of continued employment within the shelter.
Qualifications
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Experience in custodial, janitorial, housekeeping, or similar roles, preferably in residential, healthcare, or community service settings.
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Knowledge of cleaning standards, infection-prevention practices, and safe chemical handling.
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WHMIS, First Aid and CPR certification (or willingness to obtain).
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Demonstrated reliability, attention to detail, and ability to work independently.
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Ability to follow directions and respect confidentiality in a trauma-informed environment.
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Familiarity with Indigenous culture, values, and community context is a strong asset.
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Valid Class 5 Driver’s Licence and ability to travel as required.
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Successful completion of a Criminal Record Check and Child Intervention Check.
Work Environment and Conditions
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Full-time daytime role operating Monday to Friday within a women’s and children’s emergency shelter.
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Physically demanding work environment requiring lifting, bending, standing, and use of commercial cleaning equipment.
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Trauma-exposed environment requiring professionalism, emotional awareness, discretion, and respectful conduct at all times.
Closing Date: November 6, 2026
Send resume with a Criminal Record and Child Intervention checks to:
Human Resources Manager
Dene Tha’ First Nation
Box 958, High Level, AB T0H 1Z0
Phone: 780-926-2786 or Fax: (780) 926-5730
Email: DoreenA@denetha.ca
We thank all candidates in advance, however only those selected for an interview will be contacted.