We wish to inform members that an error occurred during the upload of some application packages sent to Scotiatrust, Indigenous Wealth Solutions (IWS). As a result, some packages may not have been received and processed as intended.
IWS is working closely with Dene Tha’ First Nation Administration staff to review all packages submitted during the week of June 15-19 and identify any members who submitted packages during that period but have not yet received their payment.
As we focus on processing any missed payments from the June 15-19 submissions, there will unfortunately be delays in processing packages received after that week. We understand this situation is frustrating and sincerely apologize for the inconvenience. This was an unforeseen issue that none of us anticipated.
We are committed to resolving this matter as quickly as possible and appreciate your continued patience and understanding while we work through it.
Thank you.
